California Court: An Insurance Claim for Feng Shui Is Not Harmonious Qi

Feng shui is a Chinese philosophical system that supposedly orients buildings and their contents in an auspicious manner.  Last month in Patel v. American Economy Ins. Co., — F.Supp.2d —, 2014 WL 1862211 (N.D. Cal., May 8, 2014), however, a California court rejected the notion that it was compensable under a first-party property insurance policy as either a legitimate expense to repair direct physical loss or damage or a necessary extra expense to avoid additional business income loss.

On October 14, 2009, a fire filled the dental offices of Dr. Namrata Patel with smoke.  Dental and electronic equipment was damaged, and she incurred costs for cleaning and repair, inventory replacement, and lost business income during a one-month closure after the blaze.  Dr. Patel was insured by American Economic Insurance Company, and she made claim for her loss.  The insurer paid portions of her claim, but it denied liability for other components, and the dentist subsequently brought suit in federal court in California, alleging breach of contract and bad faith.

shutterstock_141641554One of the two principal bones of contention was a claim for over $50,000 for a feng shui consultant.  Dr. Patel utilized feng shui when she initially opened her dental practice.  Prior to reopening after the fire, she did so once again, and the claim included a “Five Elements Feng Shui Invoice” in the amount of $50,275.  According to her affidavits, the feng shui consultant was retained “to come in and change crystals and perform additional cures to help to restore the location to its original condition,” to “restore energy balance,” and to determine “placement of furniture and dealing with forces of Qi.”  The policy insured against “direct physical loss of or damage to Covered Property,” an0d Dr. Patel contended that the consultant’s services fit within that definition because she had used him when she had originally set the office up.  She also sought to invoke coverage under the contract of insurance’s extra expense provision. Read more ›

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Posted in Direct Physical Loss or Damage, Extra Expense, Fire

Connecticut Holds that When a Lapsed Policy is Reinstated, Coverage is Only Restored Prospectively

In a case of first impression in the Nutmeg State, an intermediate level court in Connecticut recently held that reinstatement of coverage after a lapse for non-payment of premiums does not operate to restore coverage retroactively.  In Brown v. State Farm Fire & Casualty Co., 150 Conn.App. 405 (May 27, 2014), the court held that coverage is only restored on a prospective basis, and it barred the insured from recovering for a fire loss that took place between the time of the lapse and the reinstatement.

The insured, Ralston Brown, owned a home in Bridgeport, and he purchased a homeowner’s insurance policy from State Farm on September 16, 2004.  One year later, the policyholder secured a business policy from the same insurer, and he arranged for both contracts of insurance to be billed quarterly on the same date.

shutterstock_1391724On February 16, 2006, State Farm submitted a quarterly bill for the two policies, payable on or before April 6th.  No payment was forthcoming.  On March 22nd, the insurer sent a notice of cancellation, reciting that the two contracts of insurance would be cancelled on April 6th if Brown failed to pay the full amount due by that date.  It was uncontested that no payment was made. Read more ›

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Posted in Cancellation, Fire, Premiums, Reinstatement

Failure to File a Proof of Loss is Fatal, and the Defense Does Not Require a Showing of Prejudice

On June 3, Connecticut’s intermediate level appellate court held that the failure of a policyholder to file a sworn statement in proof of loss was fatal to his claim.  Palkimas v. State Farm Fire & Casualty Co., 150 Conn.App. 655, 2014 Conn.App. LEXIS 244 (June 3, 2014) rejected the insured’s arguments that prejudice need be shown, holding that while the insurance company may well need to make a showing of prejudice in cases involving the belated submission of a proof, its burden to make such a showing never arises in cases in which the insured has never submitted such a document.

shutterstock_153125888Richard Palkimas was insured under a homeowner’s policy issued by State Farm Fire & Casualty Company, and he sustained two losses.  The first occurred in September 2006, “when workers negligently used a toilet that had been blocked off resulting in a buildup of sewage, and the breaking and rupturing of a sanitary pipe, as well as the spreading of sewage and fecal matter throughout the home.”  Then in January of the following year, the policyholder discovered that “freezing temperatures caused substantial damage to [his] home, including fracturing of the plaster walls and building structure.”

The insured made claim for both events, and he hired a public adjuster to negotiate with State Farm on his behalf.  It was undisputed, however, that he never filed a sworn statement in proof of loss in connection with either claim.  The insurer ultimately denied coverage for both, contending that the policyholder’s failure to submit a proof meant that he had failed to satisfy a condition precedent to coverage under the contract of insurance. Read more ›

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Posted in Notice, Proof of Loss

New York Holds Water Which Backs Up Is Covered If It Originated On The Insured Premises

Last week, in Pichel v. Dryden Mutual Ins. Co., — N.Y.S. 2d —, 2014 WL 1923736 (May 15, 2014), an intermediate level appellate panel in New York brought the state into line with the interpretation of water backup adopted by a number of other jurisdictions.  The decision held that policy references to a “plumbing system” mean the plumbing system on the insured premises itself.  As a result, a loss caused by water which backs up through sewers and drains is covered if the overflow originated within the insured’s property but excluded if the backup originated off site, as from a clogged municipal sewer system for example.

shutterstock_138966689The policyholder owned an apartment complex that was insured by Dryden Mutual.  The structure was damaged when waste water inundated the first floor, entering the units through toilets, bathtubs, and drains.  The insurer denied liability, contending that coverage was barred by two “Water Damage” exclusions.  The first recited that loss caused by “water which backs up through sewers and drains” was excluded, while the second barred coverage for “loss caused by repeated or continuous discharge, or leakage of liquids or steam from within a plumbing … system.”  The second of these exclusions, however, went on to state that Dryden Mutual would pay for “loss caused by the accidental leakage, overflow or discharge of liquids or steam from a plumbing … system.”

The policyholder brought suit state in New York, and the trial court found that the provisions were ambiguous but could be reconciled if read so as to bar coverage for backup that originated off the insured’s property (i.e., in a municipal sewer or drain) while affording coverage for an occurrence originating within the insured’s property (i.e., in the property owner’s own plumbing system).  It therefore granted partial summary judgment to the insured.

On appeal, New York’s Appellate Division agreed.  The issue was one of first impression in New York state, but the appellate court noted that other jurisdictions had interpreted the interplay between these two competing provisions in just that fashion, holding that the term “plumbing system” included the drains that are on the insured’s own premises.  It then adopted a similar rule, holding that “water damage caused by a backup/overflow that originates from a pipe or clogged drain located within the insured’s property line comes from the insured’s plumbing system and is covered by the policy [while] if the cause of the backup/overflow is from outside the insured’s property boundaries – such as a clogged municipal sewer that forces water from outside the insured’s plumbing system to overflow – the sewer or drain exclusion is applicable.”  In the words of the court, such an interpretation “affords full effect to both the exclusion and coverage provisions and is consistent with the … case law of other jurisdictions.”

The case was nonetheless remanded because the Appellate Division held that the policyholder had not met his burden of showing that there were no issues of fact with respect to what happened.

 

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Posted in Flood, Seepage or Leakage, Water

Third Circuit Says No to Insured’s Request for Reserve Information

In a victory for insurers, the United States Court of Appeals for the Third Circuit recently rejected an insured’s discovery request for reserve information in a first-party bad faith action.  In its April 29, 2014 decision in Mirarchi v. Seneca Speciality Insurance Company, — Fed.Appx. —, 2014 WL 1673748 (3d Cir., April 29, 2014), the Court of Appeals upheld the district court’s denial of the policyholder’s request for the reserves and, in doing so, endorsed  the numerous district court decisions that have previously held such information to be non-discoverable.

shutterstock_178839995In Mirarchi, a fire damaged the insured’s property.  The insurer paid the entire undisputed amount, and the parties proceed to appraisal on the remainder of the claim.  An umpire entered an award close to the amount sought by the policyholder, and the carrier paid.  Thereafter, however, the insured filed an action against the insurance company in federal court, asserting that the insurer had delayed payment in bad faith, and he requested discovery of the company’s reserve information.  Seneca Specialty refused to provide the requested information, and the district court held that it was not obligated to so so.  The trial court subsequently dismissed the bad faith claims in their entirety, noting that the insurer had paid the undisputed amount despite the lack of any contractual or legal obligation to do so and further that the insurer, in valuing the claim lower than the appraisal award, had relied on reasonable expert opinions. Read more ›

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Posted in Discovery, Reserves, U.S. Legal System

Congress Moves Towards Reauthorization of TRIA

Congress returned last week from an extended spring recess with few legislative days left on the calendar before the mid-term elections and a long list of must-do legislation.  One piece of legislation that seems certain to get attention will be a bill reauthorizing the Terrorism Risk Insurance Act (TRIA).  In testimony presented over the last year before committees in the House of Representatives and the Senate, insurance industry representatives have made it clear that the federal backstop provided under TRIA is still relevant and essential to ensuring that terrorism risk insurance is both widely available and affordable. This has led to bipartisan and bicameral support for a reauthorization of TRIA that now seems certain to happen.  Only two questions remain: when will Congress move forward and what changes will be made to TRIA to further protect taxpayers from unreasonable risk?

TRIA

One consequence of 9/11 was that insurance coverage for terrorist attacks quickly became unavailable.  As a result, Congress passed TRIA and President Bush signed it in November of 2002.  TRIA was enacted because the government recognized that no viable private market for terrorism insurance was possible without a federal backstop that effectively limited the losses that the insurance industry would have to absorb in the event of another major attack.  The statute requires that insurers make coverage for terrorism available to their commercial policyholders.  In return, the industry’s liability is capped.

shutterstock_136628645TRIA is activated once an event has been certified as an “act of terrorism” by the Secretaries of the Treasury and the Departments of State and Homeland Security.  There is presently a $27.5 billion annual aggregate retention level, meaning that industry-wide commercial and worker’s compensation claims from a terrorist attack must exceed $27.5 billion before TRIA kicks in.  The statute also has an 85/15 co-pay; above $27.5 billion, the federal government pays 85% of the loss and the insurance industry pays the remaining 15% up to a cap of $100 billion.  Finally, each individual insurance company has a deductible that it must fund equal to 20% of its total property and casualty insurance premiums. Read more ›

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California Court Holds an Adjuster May Be Personally Liable for Misrepresentations Made to the Insured

Earlier this month, an intermediate level California court rejected arguments that an insurance company’s adjuster owes no independent duty to the policyholders and cannot be liable even for “appalling” misconduct if he is acting within the course and scope of his employment. According to the panel, the adjuster occupies the same “special relationship” with the insured as the insurance carrier does, and he can, therefore, be independently liable for the tort of negligent misrepresentation during the adjustment.

shutterstock_88955176In Bock v. Hansen, — Cal.Rptr.3d —, 2014 WL 1315314 (Cal. App. 1st Dist. Apr. 2, 2014), Michael and Lorie Bock submitted a claim to their insurerafter a 41-foot, 7,300 pound tree limb crashed onto their home. The insurer assigned an adjuster, Craig Hansen, to handle the loss. As the appellate court explained:

On Hansen’s first visit to the scene (which lasted no more than 15 minutes), he altered the scene before taking pictures, spoke derogatorily to Mr. Bock, and misrepresented the policy coverage, causing the Bocks to begin the clean up themselves, in the course of which Mrs. Bock was injured.

 It was all downhill from there. According to the Bock’s complaint, Hansen subsequently revised an estimate to include a false statement by the Bocks and conspired with an unlicensed contractor to create a false report. Hansen’s conduct, as alleged by the Bocks and admitted by Hansen himself in his demurrer, was described by the court as “appalling.”  The Bocks requested that their insurer replace Mr. Hansen, but this request was ignored.

The Bocks sued both the insurer and Hansen,  alleging, inter alia, that both were guilty of negligent misrepresentation and intentional infliction of emotional distress. The negligent misrepresentation claim against the adjuster was based on Hansen’s statement that the policy did not cover the cost of cleanup, while the emotional distress claim was based on allegations that Hansen’s conduct was knowingly outrageous and extreme. Read more ›

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Florida, Georgia and Texas Appraisal Update: Is Causation A Coverage Question For The Court or A Damages Question for The Panel?

In most jurisdictions, underlying coverage issues must be resolved prior to invoking appraisal in a first-party property claim.  The question of what constitutes a coverage issue (typically reserved for a court’s judicial determination) and what constitutes a damage issue (appropriate for an appraisal panel’s consideration), however, is not always readily apparent. A routine subject of this particular appraisal debate is whether causation is a coverage or a damages inquiry, and recent decisions under Florida, Georgia and Texas law are evident of two things: (1) the determination of the issue is, in large part, factually dependent; but (2) the debate is far from over.

In a recent appellate decision, Citizens Prop. Ins. Corp. v. Denetrescu, 2014 WL 1225124, — So.3d — (Fla. 4th DCA, March 26, 2014), Florida’s Fourth District Court of Appeal found that causation is a coverage question and only for the court’s consideration when the underlying facts include a complete coverage denial by the insurer. There, the insurer issued such a denial for wind and rain damage to a roof and the resulting contents damage based on policy exclusions for wear and tear, neglect, and pre-existing damage, as well as on the policyholder’s non-compliance with post-loss duties under the contract of insurance. The policyholder filed a lawsuit challenging the insurer’s denial and filed a motion to compel appraisal during the course of discovery. In the lower court’s order granting the policyholder’s motion, the court included the its coverage determination – namely that “water leaks are covered under the policy” and that the insurer’s “affirmative defenses dealing with specific exclusions under the policy are appropriate for appraisal as the defenses deal with the causation of the damages.”

shutterstock_95689426On appeal, the District Court of Appeal completely rejected the lower court’s use of an order compelling an appraisal as a vehicle to make coverage determinations, finding that it was procedurally improper and violated due process. The court was clear that, under Florida law, such coverage determinations are only appropriate when based on competent evidence reviewed through either summary adjudication or at trial. Additionally, and in light of the insurer’s complete denial of the damage at issue, the District Court of Appeal held that a judicial determination on all coverage issues, including causation, must first be made by the court.  In reaching its ruling, the court cited a Florida Supreme Court decision, Johnson v. National Mut. Ins. Co., 828 So.2d 1021, 1022 (Fla. 2002), which held that “causation is a coverage question for the court when an insurer wholly denies that there is a covered loss and an amount-of-loss question for the appraisal panel when an insurer admits that there is covered loss, the amount of which is disputed.”

In Texas, the United States District Court for the Southern District also addressed whether causation could fall within the permissible scope of appraisal under in its January 30, 2014 decision in United Neurology, P.A. v. Hartford Lloyd’s Ins. Co., 2014 WL 345666, — F. Supp.2d — (S.D. Tex. January 30, 2014) concluding that causation was within the appraisal panel’s authority where a partial denial of coverage was at issue. The United Neurology case arose from a policyholder’s claim for a complete roofing system replacement and payment for interior damage and loss of income associated with two rental properties following Hurricane Ike. Due to the insurer’s finding that a substantial portion of the damage was not caused by the hurricane – but rather from expressly excluded causes of loss, including pre-existing wear and tear and post-loss neglect – the insurer issued a partial denial and invoked the appraisal clause. Read more ›

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Posted in Arbitration and Appraisal, Causation, Preservation and Protection, Wear and Tear

Tenth Circuit Holds That Two-and-One-Half Years and Two-and-One-Half Million Dollars Do Not Constitute Prejudice

In BSC Holding, Inc. et al. v. Lexington Ins. Co., — Fed.Appx. –, 2014 WL 929194 (10th Cir., March 11, 2014), the Tenth Circuit recently underscored  how difficult it can be for an insurer to demonstrate prejudice as a result of late notice.  The District of Kansas had granted summary judgment to Lexington, but the Court of Appeals reversed and sent the matter back to the lower court, holding that “substantial prejudice” had not been shown despite the fact that the policyholder had waited two-and-one-half years to notify the carrier and had spent $2.5 million dollars before doing so.

Lyons Salt Company owned a salt mine in Kansas.  In January 2008, mine workers detected an inflow of water into the mine, and the insured set out to determine the cause and to devise a solution.  In April 2010, following an extensive investigation by geotechnical experts and engineers, the inflow was attributed to an improperly sealed oil well that was deforming overlying shale formations.  The experts told Lyons that the situation was “dire”  and that a quick remedy was required, and the insured immediately set about constructing a specially-designed concrete bulkhead to seal off part of the mine.

shutterstock_95321077Lyons notified Lexington of the water inflow in July 2010, after it had already spent $2.5 million on the problem.  The insured sought coverage under six Lexington policies of “all risk” property insurance issued between March 2004 and April 2010.  Suit was filed in the Spring of 2011 after Lexington refused to commit to reimbursement.  The sworn statement in proof of loss that Lyons submitted in December of 2010 sought $7.5 million, and the policyholder was estimating that the total cost of investigating and fixing the intrusion would top $11 million as of last year.

In the trial court, Lexington argued that it had suffered prejudice, and the District of Kansas agreed, granting the insurer’s motion for summary judgment.  On appeal, the Tenth Circuit assumed “that [Lyons] waited too long to notify Lexington,” but Judge Robert E. Bacharach nonetheless reversed, holding that Lexington had failed to show substantial prejudice.

Under Kansas law, an insurer can show prejudice by “presenting evidence that (1) its ability to investigate the claim has been lost; or (2) opportunities to negotiate settlement have been lost; or (3) opportunities to defend have been lost.”  According to the Court of Appeals, “to demonstrate prejudice, the insurer must show that it would have handled some aspect of the investigation, discovery or defense differently, and that with this change, [the insurer] could have either defeated the underlying claims or settled the underlying claims for a lower sum than for what the insureds settled.” Read more ›

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Posted in Investigation, Notice, Water

Social Media — The Possibilities Are Endless!

Facebook.  Instagram.  YouTube.  Twitter.  LinkedIn.  SnapChat.  Flickr.  Google+.  Tumblr.   WeChat.  MySpace.  WhatsApp.  Reddit.  The list of social media and networking sites goes on and on.  It’s fairly common knowledge these days that a defendant can use social media and networking sites such as those  to investigate personal injury claimants.  In addition, more and more companies are using these types of sources to research potential employees.  You may be surprised to learn, however, that social media can be an extremely useful tool for the investigation of property damage and business interruption losses.shutterstock_134112389

Consider some scenarios:

An insured submits a claim for damage to a roof, asserting that it was the result  of a recent storm.  However, using the “Historical Imagery” capability of Google Earth (which allows you to see images from years ago), you learn that the damage to the roof pre-dated the storm.

An insured’s home is completely destroyed by fire, and the policyholder submits a list of contents.  Photographs taken inside the insured’s home during the holidays and at parties (taken or posted by either the insured herself or by her friends and family) prove that the actual contents of the residence are considerably  different than what she has alleged (e.g., there was a 47” flatscreen, not an 80” one).

An insured businessowner submits a claim for business interruption after his store is destroyed in an earthquake.  However, by tracking the insured’s Twitter, Google +, and Facebook statuses, posts and comments, you learn that the insured started selling his products  on-line shortly after the quake and has been steadily making half the amount of money he made with over-the-counter sales before the structure was leveled. Read more ›

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About The Property Insurance Law Observer

For more than five decades, Cozen O’Connor has represented all types of property insurers in jurisdictions throughout the United States, and it is dedicated to keeping its clients abreast of developments that impact the insurance industry. The Property Insurance Law Observer will survey court decisions, enacted or proposed legislation, and regulatory activities from all 50 states. We will also include commentary on current issues and developing trends of interest to first-party insurers.

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