Jackson v. Spinnaker: Court Rules a Thorough Investigation is Just Good Business, Not Bad Faith

In Jackson v. Spinnaker Insurance Company, the United States District Court for the Western District of Pennsylvania considered a homeowners insurance coverage dispute, ultimately finding that questions of residency and alleged fraudulent misrepresentations precluded summary judgment. However, the court granted summary judgment in favor of the insurer on the bad faith claim, emphasizing that a thorough investigation into a questionable claim does not amount to bad faith

Background

Spinnaker Insurance Company (“Spinnaker”) issued a homeowners policy to Donald Jackson (“Jackson”) for a designated “residence premises.” After a fire destroyed the property on June 10, 2021, Jackson filed a claim for damages. Spinnaker denied coverage, citing that (1) the property did not qualify as a “residence premises,” and (2) Jackson’s alleged misrepresentations voided coverage under the policy. In response, Jackson sued for breach of contract and bad faith denial of coverage.

Legal Analysis

The court first examined the policy’s residency requirement, which under Pennsylvania law requires “some measure of permanency or habitual repetition.” Spinnaker asserted that Jackson primarily lived elsewhere, only visited occasionally, and lacked evidence of continuous occupancy. However, the court emphasized that residency is a fact-intensive inquiry and considers factors such as where the insured receives mail, how often they stay at the property, and where personal belongings are stored. Because no single factor is determinative, and factual disputes remained, the court ruled that a jury must decide the issue.

Spinnaker also argued that Jackson made fraudulent misrepresentations by giving inconsistent statements about his living situation and the property’s status. However, the court found no evidence that Jackson knowingly made false statements or acted with an intent to deceive. Fraudulent misrepresentation requires proof of intent, which is a credibility issue that must be left for the jury to decide.

On the bad faith claim, however, the court ruled in Spinnaker’s favor, reaffirming that insurers are entitled to investigate claims when legitimate concerns exist. To prove bad faith, an insured must show that the insurer acted unreasonably or with reckless disregard, which in this case, was not exhibited by Spinnaker. The court clarified that merely investigating or disputing a claim does not, by itself, constitute bad faith.

Conclusion

Jackson v. Spinnaker Insurance highlights the challenges insurers face when litigating coverage disputes, particularly at the summary judgment stage. Achieving summary judgment is more difficult when the issue is inherently factual, as courts are more likely to find that a factual dispute exists. In this case, the court recognized the complexity of determining residency and misrepresentation, leaving those questions for a jury. However, the ruling also reinforces that a well-documented and reasonable investigation does not constitute bad faith, and Insurers should continue to prioritize thorough documentation and careful claim investigations, as a reasonable and diligent investigation is key to avoiding bad faith claims.

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About The Property Insurance Law Observer

For more than five decades, Cozen O’Connor has represented all types of property insurers in jurisdictions throughout the United States, and it is dedicated to keeping its clients abreast of developments that impact the insurance industry. The Property Insurance Law Observer will survey court decisions, enacted or proposed legislation, and regulatory activities from all 50 states. We will also include commentary on current issues and developing trends of interest to first-party insurers.

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